Privacy Policy

1. Information we may receive

When you purchase through the store, we may receive order-related information from Tebex such as a transaction or payment identifier, display name or player name, purchased product, amount, currency, and purchase time.

When you contact support, we may process the information you choose to provide, including your contact details, order information, messages, and attachments.

The website or hosting infrastructure may also process limited technical information required for security, reliability, abuse prevention, and normal server operation.

2. Payment information

Payments are processed by Tebex and its payment providers. We do not need to receive or store your full payment-card details in order to display and fulfil store purchases.

Tebex and the payment provider may process your information under their own privacy notices and legal obligations.

3. How information is used

We use relevant information to fulfil purchases, provide downloads or access, display purchase-related store features, provide customer support, prevent abuse, troubleshoot issues, and maintain the security and operation of the service.

4. Sharing

We do not sell your personal information. Information may be shared with service providers where necessary to operate the store, process payments, provide hosting, prevent abuse, or comply with applicable law.

Public-facing store features may display limited customer information only where that information is intentionally used for the feature, such as a recent-purchases display.

5. Retention and security

Information is retained only for as long as reasonably needed for store operation, support, accounting, fraud prevention, dispute handling, or legal obligations.

Reasonable technical and organizational measures are used to protect store information, although no internet service can guarantee absolute security.

6. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or other controls over personal information. Some records may need to be retained where required for legal, accounting, fraud-prevention, or dispute purposes.

For privacy-related requests, use the contact options on our Support page.

7. Updates

We may update this policy when our store practices, service providers, or legal requirements change. The current version will be published on this page.