Sales & Refund Policy
Anti Dynamics digital products are sold on a final-sale, non-refundable basis. This policy explains delivery, payment corrections, support, and the limited exceptions required by law or mandatory payment rules.
1. Digital products are final sale
All Anti Dynamics products are digital FiveM resources delivered electronically. Please review the product description, framework compatibility, requirements, included features, and licence type before purchasing.
Once payment is completed, the sale is final and the purchase is non-refundable, except where applicable law or a mandatory Tebex or payment-provider rule requires otherwise.
2. Delivery
Digital access or fulfilment is provided after the payment processor confirms a successful purchase. Delays can occur if a payment is pending, under review, or requires additional verification.
If a completed purchase is not delivered correctly, contact Support with the relevant Tebex transaction information so delivery can be investigated and corrected.
3. No refunds for digital purchases
We do not provide refunds for change of mind, accidental purchases, failure to read the product description or requirements, choosing an incompatible framework that was correctly disclosed, lack of server knowledge, or a decision not to use the product after purchase.
Technical issues should be reported through Support so we can troubleshoot the documented product. Providing support, a fix, or an update does not convert a final digital sale into a refundable purchase.
Nothing in this policy removes a consumer right that cannot legally be waived in your jurisdiction.
4. Duplicate, incorrect, or unauthorized charges
If you believe the same intended purchase was charged more than once, the charged amount is incorrect, or a transaction was unauthorized, contact Support with the transaction details. Payment corrections are handled according to the verified transaction circumstances and applicable Tebex or payment-provider rules.
5. Chargebacks and disputes
Payment disputes and chargebacks are handled through Tebex and the relevant payment provider. Fraudulent, abusive, or knowingly false disputes may result in suspension of access to affected digital products or services where permitted.
6. Support information
When contacting Support, include your Tebex transaction ID, product name, relevant framework, a clear description of the issue, and any useful error information. This helps us verify the purchase and provide technical assistance efficiently.